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Client and Training Services

Antal tjänster: 1
Arbetsgivare: CAE Centre Stockholm AB

Tjänstebeskrivning:
Passionate about your field? Looking for a work environment where you can meet challenges, innovate, collaborate with experts from various departments? Want to join a world class company and industry leader and be proud to contribute to our projects and mission? Come join our Nordic team and share your passion with us!

Sounds like something you are up for? That’s why we need you to complete our team in Stockholm-Arlanda. This role is a full-time permanent position with a 6 month probationary employment. Working hours are weekdays between 08:00–17:00.

The role:
Responsible for coordinating and managing the clients and guests and provide them with essential information they may require. This position requires flexibility in a dynamic environment and the capacity to prioritize daily activities as they unfold.
Support and give guidance to the Instructor team regarding processes, give access to system admin and training material. The Client and Training Services is the primary point of contact between clients, guests and instructors prior to and during their training to ensure that expectations are being met and/or exceeded consistently.

Responsibilities:
• Create associated files for each course / student as required
• Send welcome letters and course loading instructions to incoming students
• Timely production of course documentation and reports
• Manage eLearning accounts and provide CBT support
• Manage training records and archives
• Execute front office duties
• Support customers with booking of flight tickets, hotel, transport and visa

We Offer You:
• A supportive, dynamic team and a friendly corporate culture
• Exciting and developing broad role with great opportunities within an international company
• Occupational pension
• Wellness allowance
• Health insurance

Kvalifikationskrav:
Knowledge, Skills and Experience:
• Experience in the aviation industry is desirable
• Education – high school as a minimum with 2-5 years related experience
• Excellent PC skills (Word, Excel, Power point and Outlook)
• Excellent verbal and written communication skills in English, Swedish and a good understanding of the Scandinavian languages
• Strong focus on quality with a continuous drive towards process improvement and customer satisfaction
• Strong interpersonal skills and team player attitude are essential
• Organized and accurate detail work are essential
• Able to work using own initiative
• Ability to concentrate and work in a fast-paced environment. Readily accepts changes and adjusts accordingly
• Ability to maintain strong customer orientation under adverse circumstances

Background check (incl. criminal record) and personal tests are part of our recruitment process.

Detaljer kring tjänsten:
Typ av anställning: Vanlig anställning
Varaktighet: Tills vidare
Arbetstid: Heltid
Erfarenhet: Erfarenhet krävs
Arbetsplats Arbetsgivare
CAE Centre Stockholm AB
Kabinvägen 5
190 60 Stockholm-Arlanda
Sigtuna, Sverige
CAE Centre Stockholm AB
Kabinvägen 5
190 60 Stockholm-Arlanda
Sigtuna, Sverige
Mer om arbetsplatsen
CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. Backed by a 70-year record of industry firsts, we continue to help define global training standards with our innovative virtual-to-live training solutions to make flying safer. We have the broadest global presence in the industry, with over 9,000 employees, 160 sites and training locations in over 35 countries. Each year, we train more than 220,000 civil and defence crewmembers, including more than 135,000 pilots, worldwide.

http://www.cae.com
Kontaktperson 1: Kontaktperson 2: Facklig kontaktperson:
Kine Berget, Group Leader Client Training Services
kine.berget@cae.com
+47 957 13 163
Fatima Hansen, HR
fatima.hansen@cae.com
+46 72 987 41 09
Ansökan
Sista ansökningsdatum 2021-05-15
Ansökan sker via företagets hemsida https://cae.wd3.myworkdayjobs.com/career/job/Stockholm/Client-and-Training-Services_76257

Ansvarig för denna annons: CAE (556397-3444)
Skapad: 2021-04-23 09:11:17
Senast uppdaterad: 2021-04-23 09:25:01

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